Golden Nugget Casino Group
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Iconic Vegas hotel and casino turns to industry leader for intelligence-driven search and analytics to save time, gain competitive edge and increase revenue
Now $37 (Was $̶1̶1̶9̶) on Tripadvisor: Golden Nugget Hotel & Casino, Las Vegas. See 13,201 traveler reviews, 5,247 candid photos, and great deals for Golden Nugget Hotel & Casino, ranked #123 of 282 hotels in Las Vegas and rated 4 of 5 at Tripadvisor.
ARLINGTON, Va. — Oct. 28, 2020—Knowland, the leader in group hospitality analytics for hotels, convention and visitor bureaus, conference centers and other meeting venues, announced today that Las Vegas hotel and casino, the Golden Nugget, has leveraged Knowland’s historical database of actualized events to amplify its group sales and prioritize leads.
The Golden Nugget, an iconic landmark casino and hotel, is located in the heart of the Vegas action, boasting 37,000 square feet of technology-rich function space, 10 notable restaurants and more than 2,400 rooms. Although the hotel has relied on Knowland’s search and analytics software for some time, the staff now sees the tool as a key sales strategy to enhance its profitability through the prioritization of leads during a downturn like none other.
- Boosts sales pipeline – By comparing potential accounts with a property’s attributes, sales teams can surface leads that are most likely to book new business. Through its real-time search and analytics technology, Knowland’s event database is a direct line to building a robust sales pipeline.
- Verified booking information and account history – “Hidden Gem” account leads streamline the process of identifying the right customer. 70 percent of users have reported discovering qualified prospects they wouldn’t have found overwise.
- Prospecting made easy – In Vegas, over 100 hotels vie for new and returning business. The sales process includes active prospecting and is a key strategy for Golden Nugget sales teams. By using Knowland’s data-driven intelligence and reporting functionality, sales staff have the knowledge they need to turn cold calls into warm calls using account details found in the database, accelerating the sales cycle and increasing efficiency.
Allen Oakley, national sales manager, Golden Nugget, said: “Knowland is a critical and invaluable tool. If we didn’t have it, I don’t know what tool we would use to prospect. We can’t rely on others to send us new business. I can definitely say that using the platform has directly impacted our road to profitability, even before the downturn. Today, we continue to see the results we need to keep us on track as we move towards a new tomorrow.”
Robert Post, CEO, Knowland, said: “Our mission is to help our hotel clients turn their sales people into hunters with the prospecting tools they need to successfully capture new business. The reality is that hotels won’t find their way to profitability by cutting costs; they have to generate topline revenue. Group business can help hotels position themselves for the future and it is clear that the Golden Nugget is on track to do just that.”
Read the case study here to learn more about the Golden Nugget and how its sales team leverages Knowland to prospect for new business.
2550 Golden Nugget Boulevard,LA 70601Lake Charles
Overview |
Offering an 18-hole golf course, full-service spa and outdoor pool, Golden Nugget Lake Charles is a casino resort located in Lake Charles, Louisiana. Free WiFi access is available throughout. Lake Charles Civic Center is 4.7 mi away.
Each guest room provides a flat-screen TV and air conditioning. There is a hairdryer and bathrobes in the private bathroom. Some rooms overlook the lake or pool.
There are several on-site restaurants and bars offering a wide variety of food and drink.
Guests can also enjoy shopping at various boutiques, or relax at the private beach area.
Imperial Calcasieu Museum can be found within 3.9 mi of this property. Sam Houston Jones State Park is a 20-minute drive.
Rooms: 9
When would you like to stay?
Facilities of Golden Nugget Lake Charles
General
- WiFi in all areas
Activities
- Tennis court
- Golf course (within 2 miles)
- Water park
Food & Drink
- Restaurant
- Room service
- Bar
- Snack bar
Pool and Spa
Golden Nugget Casino Group Logo
Golden Nugget Nj Online Casino
- Spa
- Outdoor pool
- Private beach area
- Outdoor pool (year-round)
- Beachfront
- Swimming pool
Front Desk Services
- 24-hour front desk
- Express check-in/out
- Baggage storage
- ATM on site
- Concierge
Entertainment & Family Services
- Casino
Cleaning Services
- Daily housekeeping
Business Facilities
- Meeting/Banquet facilities
Shops
- Hair/Beauty salon
- Gift shop
- Shops (on site)
Miscellaneous
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Elevator
- Heating
- Smoke-free property
- Air conditioning
Safety features
- Staff follow all safety protocols as directed by local authorities
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- Face masks for guests available
Physical distancing
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Property cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
Policies of Golden Nugget Lake Charles
These are general hotel policies for Golden Nugget Lake Charles. As they may vary per room type, please also check the room conditions.
Check-in
16:00 - 20:00 hours
Check-out
Until 11:00 hours
Cancellation / Prepayment
Cancellation and prepayment policies vary according to property type.
Children and Extra Beds
Free!One child under 18 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 4.
There is no capacity for cribs in the room.
Pets
Pets are allowed on request. Charges may apply.
Accepted credit cards
- Mastercard
- Visa
- Discover
- American Express
The property reserves the right to pre-authorize credit cards prior to arrival.
Important Information
Please note: guests must be 21 or older to check in.
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